NSCA announced its 2022 Excellence in Business award winners in six categories:
- Company Performance: ASM (formerly Atlanta Soundworks), Fayetteville, Georgia
- Client experience: Taurus Technologies Inc.., Flower Mound, Texas
- Differentiation strategies: Valley Communications Systems Inc.., Chiccopeia, Massachusetts
- Employee contract: Mechdyne CorporationMarshalltown, Iowa
- Strategic transformation: Integrated soundNaperville, Ill.
- Talent development: Automation Arts LLCMadison, Wis.
“This year, we are particularly impressed with the new strategies and initiatives that these innovative companies have taken to develop new relationships, create new business and keep up with how much the industry has changed in such a short time. These integrators have great stories to tell about how they continually improve their businesses,” said Tom LeBlanc, Executive Director of NSCA.
This year’s Business Excellence Awards recognize six integrators for their successful efforts to adapt to the ever-changing industry, thereby improving business. The winners were rewarded based on the following actions:
- ASM (formerly Atlanta Soundworks): winner in the Business Performance category, implemented Gino Wickman’s Entrepreneurial Operating System (EOS) to organize the company’s mission, vision, values and goals into a single document called Vision/Traction Organizer (V/TO). The document is shared with the entire organization and used by department heads to focus on short and long term goals. It also ensures accountability and focuses on decision making. As a result, the NSCA asserts that ASW is achieving more than 90% of its operational and business goals, breaking the cycle of recurring issues that are never resolved.
- Taurus Technologies Inc.. : winner in the Customer Experience category, is always looking for ways to improve the employee experience. Over the past year, he has instituted high-level engagement before, during and after projects to ensure that information is disseminated clearly and concisely to clients. This initiative involved a personalized CRM, an improved scoring process that requires field staff to document even the most accurate termination to ensure it meets quality standards, and a service that provides customers with personalized QR codes to guide user experiences in every meeting room. .
- Valley Communications Systems Inc.. : winner in the Differentiating Strategies category, strives to go above and beyond for every client. To do this, the company has deployed technologies such as 360-degree photography, laser measurement and acoustic measurement devices. The design team evaluates and considers the audiovisual needs of each seat in the classroom, conference room or theater, taking into account the layout of furniture, lighting and ergonomics to each phase of design. Company credits NSCA’s 2021 Business & Leadership Conference with kickstarting internal dialogue about being more intentional and strategic, from expanding into emerging markets to reviving focus on building ERP work. NSCA says the company’s commitment to learning, improving, thinking outside the box and delivering breakthrough solutions is what continues to set it apart.
- Mechdyne Corporation: winner in the Employee Engagement category, annually reevaluates employee engagement programs. This year, two new initiatives are being rolled out to support teammate development. The company believes that fulfilling its mission begins at home. Accordingly, he focuses on this question: “How can we enable our teammates to discover new ways of thinking and remove barriers to understanding themselves, each other and the world at large? ” A voluntary “Beyond the Book” program brings employees together in small groups to discuss takeaways after reading a book or listening to a podcast. They get to know each other across business units and on a more personal and meaningful level. At the manager level, the company explores the question: “What motivates our behavior and the behavior of our teammates?” Each manager has taken an Enneagram assessment to identify the personality types they resonate with. From there, ongoing training develops self-awareness and acceptance of teammates who react differently to situations.
- Integrated sound: winner in the Strategic Transformation category, used to tackle projects with teams of subject matter experts dedicated to specific product portfolios: sound, security or connectivity. With the advance of the cloud and the convergence of software, data, network and business efficiency, the company decided to take a more unified approach, building on the strengths of all engineers, solutions , technicians and implementation specialists. The result was the ability to deliver a true end-to-end solution. By investing in messaging as a multi-faceted market leader, implementing new software tools and processes, developing collaborative resources and developing solution providers, Sound has not only remained relevant to customers during tough times, but also achieved consistent sales growth.
- Automation Arts LLC: winner in the Talent Development category, has taken two initiatives in the past year. The first was the establishment of the University of Automation Arts to facilitate an apprenticeship program that trains young people with little or no industry experience. A six-month program allows them to shadow each department and experience all facets of the business, including a hands-on field unit to learn the basics of being a technician. The second initiative involved forming a partnership with 365 Nation to create a diversity, equity and inclusion plan. Created in June 2021, two apprentices have already joined the program.
These Six Excellence in Business Award Winners Will Be Recognized at the 24th Annual NSCA Business and Leadership Conference from February 23 to 25, 2022, in Irving, Texas.